Feature:
- Hosting for UNLIMITED Websites on 1 Massive Plan
- Free Domain Name For Life
- Free Shopping Cart
- Free Web Design Software
- Control Panel
- Money Back Guarantee
- MySQL, PHP, PERL, ASP, Python, JSP, and Ruby on Rails
Price: from $4.45 / month
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Netfirms hosting review
In less than five years, Netfirms has become one of the fastest growing Web Hosting companies in the world. They currently host over 1,200,000 Websites and that number increases every minute. Started in 1998, Netfirms is committed to providing feature heavy hosting packages for the lowest prices.
Hosting Package:
Their Netfirms Plus package offers 10 GB in storage space and 500 GB in monthly bandwidth, which is good for starting out. Most websites can outgrow these totals within a few months though. Luckily, the Netfirms Advantage package is only a few dollars extra and offers a lot more storage space and monthly bandwidth. There are other features added and increased to justify the larger price tag.
Ease of Use:
Netfirms hosting has easy to use features. If you have any issues, you can consult their knowledgebase and reference guide for answers. If you’re still having problems once you’ve perused those two tomes, you can contact their customer service. According to their website, 90% of inquiries are responded to within 8 hours and 95% of all inquiries are resolved during the first contact with them.
Site Creation Tools:
Netfirms offers a site builder tool, but it’s strange. Even if you upgrade to the deluxe version of this tool, you’re only allowed to have a website that has up to 10 pages. For those who want to turn their website into a store, they’re limited to 500 items. If you look past these odd limitations, you will see their site builder is one of the best in the business.
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Support and Service:
You can contact Netfirms through email, telephone or their live chat service. Live chat is always helpful because you can talk to customer service representatives quickly. The support staff at Netfirms works very hard to keep response time low and valuable feedback high. On average they only take 1-2 hours to respond to a customer request E-mail. We had no problem getting a quick answer using any of the three contact methods.
Server Access:
You have to get the Netfirms Advantage package to even be allowed to have multiple FTP accounts. The most you can get total is 50 with the Business package. Allowing users to have more FTP accounts when they buy the Plus package would be helpful.
Marketing Tools:
Netfirms offers vouchers for Google and Facebook ads in addition to Google Webmaster Tools. The vouchers are smaller in the Plus package.
Reporting and Statistics:
Netfirms has the ability to let you monitor how many visitors you’re getting, what times are the busiest, where your visitors are coming from and the levels of traffic search engines are sending to your site.
Summary:
Netfirms hosting service is a great deal at a great price. Not only does Netfirms provide good value for money, but they continue to improve all their services. For example, they have recently dramatically increased their monthly bandwidth and storage for the Advantage and Business plan, added Free Web design software, a Free Domain Name and an easy to use Shopping cart tool.
Overall, Netfirms has a good track record in providing simple, quality web hosting plans at reasonable cost. Customer service is above average. It’s a safe option. You won’t be disappointed if you decide to go with them.
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User Ratings:
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Since I am fairly new to the web hosting world, I was a little scared going in, but Hub is so user-friendly that little-by-little I started getting things done. The employees at Netfirms were really helpful and even helped me with picking a domain and by giving me some great ideas about marketing.
The web site has great tutorials that helped me a lot through all the processes. I am really satisfied with Netfirms and definitely recommend it to everyone, website newbies or not